Responsible Gaming
Gambling Should Be Entertainment
At Rocket Casino, we believe gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling carries real risks and should never be viewed as an income source or financial solution.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years old (or the legal gambling age in your jurisdiction) to participate in gambling activities on Rocket Casino. We are committed to preventing underage gambling and implement strict age verification checks during registration and play.
If you are under the legal age in your location, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money needed for essentials like rent, food, or bills
- Needing to gamble with larger amounts to achieve the same excitement
- Feeling anxious, irritable, or restless when not gambling
- Lying about how much time or money you spend gambling
- Neglecting work, study, or relationships due to gambling
- Borrowing money to gamble or pay off gambling debts
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or cope with negative emotions
Self-Help Tools
Rocket Casino provides the following tools to help you maintain control of your gambling:
- Deposit Limits: Set maximum amounts you can deposit within a daily, weekly, or monthly period
- Loss Limits: Establish maximum amounts you are willing to lose during a set timeframe
- Reality Checks: Receive regular notifications about your play time and spending to help you stay aware
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and our services
- Account Closure: Permanently close your account if you wish to stop gambling with us
To access these tools, please visit your account settings or contact our customer support team.
Support and Counselling Services
If you or someone you know is struggling with problem gambling, support is available. The following organisations provide free, confidential help:
Australia
- Gambling Help Online – Free counselling and support for Australian residents
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare – Support, information, and counselling for problem gamblers
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and support for problem gambling
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources for problem gamblers
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and support for problem gambling
Website: www.bzga.de
If You Need Help
If you are experiencing problems with your gambling, please reach out for support today. There is no shame in seeking help—problem gambling is a recognised condition, and support services are available to assist you.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.
Contact one of the support organisations listed above, speak with someone you trust, or reach out to our customer support team to discuss the self-help tools available to you.